There are two ways to temporarily or permanently close your account on tenx365.
Temporary Deactivation (Cooling-Off): Log in and go to Profile → Account Settings → Responsible Gambling. Under the "Cooling-Off Period" option, choose a duration from 1 day up to 6 weeks. Once confirmed, your account will be temporarily locked — you will not be able to log in or place bets during that period. It will reactivate automatically once the period ends.
Long-Term Self-Exclusion: If you want to close your account for 6 months or more, fill in the self-exclusion form. A permanent closure is also an option. During self-exclusion, no promotional emails or bonus offers will be sent to you.
If you wish to permanently delete your account: Email support@tenx365.click and submit a request to delete your account. After identity verification, the process is completed within 3–5 business days. Make sure to withdraw any remaining balance first.
Temporary Deactivation (Cooling-Off): Log in and go to Profile → Account Settings → Responsible Gambling. Under the "Cooling-Off Period" option, choose a duration from 1 day up to 6 weeks. Once confirmed, your account will be temporarily locked — you will not be able to log in or place bets during that period. It will reactivate automatically once the period ends.
Long-Term Self-Exclusion: If you want to close your account for 6 months or more, fill in the self-exclusion form. A permanent closure is also an option. During self-exclusion, no promotional emails or bonus offers will be sent to you.
If you wish to permanently delete your account: Email support@tenx365.click and submit a request to delete your account. After identity verification, the process is completed within 3–5 business days. Make sure to withdraw any remaining balance first.
By default on tenx365 Decimal Format is used, as it is the most straightforward format for bettors in Bangladesh.
How to read decimal odds: Say the odds show 2.50. If you bet 100 BDT and win, your total return is 250 BDT (100 × 2.50) – that's your 100 BDT stake back plus 150 BDT in profit. Simply put: Total Payout = Stake Amount × Odds।
What does odds of 1.0 mean? This is essentially a no-profit bet — stake BDT 100, get BDT 100 back. tenx365 generally offers odds of 1.1 or higher.
Switching to a different format: You can switch to fractional (e.g. 3/2) or American/moneyline (+150) format in Settings. However, most members in Bangladesh prefer decimal odds, so that's the default.
Favourite vs. Underdog: Favourites have lower odds (e.g. 1.4) while underdogs have higher odds (e.g. 3.2). Lower odds mean a higher chance of winning but a smaller profit; higher odds are the opposite.
How to read decimal odds: Say the odds show 2.50. If you bet 100 BDT and win, your total return is 250 BDT (100 × 2.50) – that's your 100 BDT stake back plus 150 BDT in profit. Simply put: Total Payout = Stake Amount × Odds।
What does odds of 1.0 mean? This is essentially a no-profit bet — stake BDT 100, get BDT 100 back. tenx365 generally offers odds of 1.1 or higher.
Switching to a different format: You can switch to fractional (e.g. 3/2) or American/moneyline (+150) format in Settings. However, most members in Bangladesh prefer decimal odds, so that's the default.
Favourite vs. Underdog: Favourites have lower odds (e.g. 1.4) while underdogs have higher odds (e.g. 3.2). Lower odds mean a higher chance of winning but a smaller profit; higher odds are the opposite.
The minimum bet amount at tenx365 may vary slightly by section, but the general rule is:
Sports Betting (cricket, football, and more): Minimum ৳10 — meaning you can place a bet with as little as ৳10.
Live In-Play Betting: Minimum 20 BDT. This is set slightly higher to accommodate fast-changing odds during live matches.
Casino Games & Slots: Most games start from a minimum of ৳1, though some premium Live tables may require ৳50.
Lottery Ticket: A single ticket can be purchased for as little as 20 BDT.
Maximum limit: The maximum stake for a single bet varies by market and event. VIP members can place higher bets. To find the exact limit, click the Max Bet button on the betting slip or ask Support.
Sports Betting (cricket, football, and more): Minimum ৳10 — meaning you can place a bet with as little as ৳10.
Live In-Play Betting: Minimum 20 BDT. This is set slightly higher to accommodate fast-changing odds during live matches.
Casino Games & Slots: Most games start from a minimum of ৳1, though some premium Live tables may require ৳50.
Lottery Ticket: A single ticket can be purchased for as little as 20 BDT.
Maximum limit: The maximum stake for a single bet varies by market and event. VIP members can place higher bets. To find the exact limit, click the Max Bet button on the betting slip or ask Support.
Getting started with cricket betting is straightforward — just a few simple steps:
Step 1 – Log in: Visit tenx365.click and log in to your account. Make sure you have a balance available – if not, make a deposit first.
Step 2 – Go to the Sports Betting Section: Select "Sports Betting" from the menu. You will find the Cricket option in the left-hand menu.
Step 3 – Select a Match: Browse the list of upcoming or ongoing cricket matches and click on the one you want to bet on.
Step 4 – Browse the Betting Markets: Each match offers multiple markets — match winner, toss winner, first wicket, total runs, over/under runs, and more. Click on the odds for your preferred market and it will be added to your betting slip.
Step 5 – Enter Your Stake and Confirm: Enter your stake in the betting slip. Your potential payout will be calculated automatically. Just hit "Confirm Bet" and you're done.
Live Betting: You can also bet while a match is in progress. Odds shift with every ball, so pick your moment carefully.
Step 1 – Log in: Visit tenx365.click and log in to your account. Make sure you have a balance available – if not, make a deposit first.
Step 2 – Go to the Sports Betting Section: Select "Sports Betting" from the menu. You will find the Cricket option in the left-hand menu.
Step 3 – Select a Match: Browse the list of upcoming or ongoing cricket matches and click on the one you want to bet on.
Step 4 – Browse the Betting Markets: Each match offers multiple markets — match winner, toss winner, first wicket, total runs, over/under runs, and more. Click on the odds for your preferred market and it will be added to your betting slip.
Step 5 – Enter Your Stake and Confirm: Enter your stake in the betting slip. Your potential payout will be calculated automatically. Just hit "Confirm Bet" and you're done.
Live Betting: You can also bet while a match is in progress. Odds shift with every ball, so pick your moment carefully.
What you're referring to is Accumulator Bet or Combo Bet tenx365 fully supports this and it is quite popular for big wins.
How It Works: You select 2 or more individual bets and combine them on a single slip. The odds for each selection are multiplied together to create the total odds. If all your bets win, you collect the full multiplied payout. However, if even one bet loses, the entire accumulator is lost.
Example: Say you place bets on 3 matches with odds of 2.0, 1.8, and 2.2. The combined odds would be 2.0 × 1.8 × 2.2 = 7.92. A ৳100 stake would return ৳792 if all three win.
How to place one: Add multiple selections to your betting slip. At the bottom of the slip, you'll see "Single" and "Accumulator" options. Choose Accumulator, enter your stake, and confirm.
Note: Winning an accumulator is harder since every selection must come through. Start small while you get the hang of it.
How It Works: You select 2 or more individual bets and combine them on a single slip. The odds for each selection are multiplied together to create the total odds. If all your bets win, you collect the full multiplied payout. However, if even one bet loses, the entire accumulator is lost.
Example: Say you place bets on 3 matches with odds of 2.0, 1.8, and 2.2. The combined odds would be 2.0 × 1.8 × 2.2 = 7.92. A ৳100 stake would return ৳792 if all three win.
How to place one: Add multiple selections to your betting slip. At the bottom of the slip, you'll see "Single" and "Accumulator" options. Choose Accumulator, enter your stake, and confirm.
Note: Winning an accumulator is harder since every selection must come through. Start small while you get the hang of it.
There are several possible reasons why an account gets locked. Each one has a different solution:
Reason 1 – Consecutive incorrect password attempts: Entering the wrong password five times will temporarily lock your account for 30 minutes — this is a security measure. Wait 30 minutes and then try again with the correct password. If you are unsure, reset your password immediately.
Reason 2 – Incomplete Verification (KYC): Identity verification (KYC) is required once transactions on your account exceed a certain amount. You'll see a verification notice when you log in — upload your national ID and your account will be reactivated within 24 hours.
Reason 3 – Security-related suspension: If unusual activity is detected, the system will automatically lock the account. In that case, email support@tenx365.click or reach out via live chat. Once your identity is verified, it's typically resolved within 1–2 business days.
Fastest resolution: Contact us via live chat in Bangla and describe the issue. The support team can identify the cause and resolve it as quickly as possible.
Reason 1 – Consecutive incorrect password attempts: Entering the wrong password five times will temporarily lock your account for 30 minutes — this is a security measure. Wait 30 minutes and then try again with the correct password. If you are unsure, reset your password immediately.
Reason 2 – Incomplete Verification (KYC): Identity verification (KYC) is required once transactions on your account exceed a certain amount. You'll see a verification notice when you log in — upload your national ID and your account will be reactivated within 24 hours.
Reason 3 – Security-related suspension: If unusual activity is detected, the system will automatically lock the account. In that case, email support@tenx365.click or reach out via live chat. Once your identity is verified, it's typically resolved within 1–2 business days.
Fastest resolution: Contact us via live chat in Bangla and describe the issue. The support team can identify the cause and resolve it as quickly as possible.
Withdrawing from tenx365 is straightforward and is completed quickly in most cases.
Withdrawal Steps:
① Log in and go to your dashboard or the "Financial Transactions" section.
② Click on the "Withdrawal" or "Withdraw Funds" option.
③ Choose your payment method — bKash, Nagad, or Rocket.
④ Enter the mobile number registered in your name and the amount. The minimum withdrawal is ৳500.
⑤ Confirm.
How long it takes: Withdrawals to bKash or Nagad typically arrive within 2 hours of submitting the request. During peak hours (6 PM–10 PM) it may take a little longer, but will always be completed within 24 hours.
Key Terms & Conditions: Make sure your KYC verification is complete before withdrawing. To withdraw a bonus balance, you must meet the specified wagering requirements. If the name on your registration does not match the name on your payment method, your withdrawal may be delayed.
Bank Transfer: Withdrawals directly to a bank account are also available, though these take 1–3 business days.
Withdrawal Steps:
① Log in and go to your dashboard or the "Financial Transactions" section.
② Click on the "Withdrawal" or "Withdraw Funds" option.
③ Choose your payment method — bKash, Nagad, or Rocket.
④ Enter the mobile number registered in your name and the amount. The minimum withdrawal is ৳500.
⑤ Confirm.
How long it takes: Withdrawals to bKash or Nagad typically arrive within 2 hours of submitting the request. During peak hours (6 PM–10 PM) it may take a little longer, but will always be completed within 24 hours.
Key Terms & Conditions: Make sure your KYC verification is complete before withdrawing. To withdraw a bonus balance, you must meet the specified wagering requirements. If the name on your registration does not match the name on your payment method, your withdrawal may be delayed.
Bank Transfer: Withdrawals directly to a bank account are also available, though these take 1–3 business days.